{"id":8847,"date":"2026-06-16T19:45:49","date_gmt":"2026-06-16T19:45:49","guid":{"rendered":"https:\/\/biotonix.com\/?page_id=8847"},"modified":"2026-07-28T13:57:31","modified_gmt":"2026-07-28T13:57:31","slug":"biotonix-sante-faq","status":"publish","type":"page","link":"https:\/\/biotonix.com\/fr\/biotonix-sante-faq\/","title":{"rendered":"FAQ Sant\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8847\" class=\"elementor elementor-8847\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7db5dfe e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"7db5dfe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/biotonix.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/BIOTONIX-HEALTH_VIDEO-HEADER-WEB-SITE.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-4f5e794 e-flex e-con-boxed e-con e-child\" data-id=\"4f5e794\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-942f930 e-con-full e-flex e-con e-child\" data-id=\"942f930\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9450889 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9450889\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vos questions.  <\/br>\nNotre science.  <\/br>\n<span class=\"blueText\">Des r\u00e9ponses claires.<\/span>\n\n\n\n\n\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c292d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"43c292d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trouvez tout ce que vous devez savoir sur la fa\u00e7on dont la plateforme BIOTONIX utilise la biom\u00e9canique et l&#8217;analyse posturale pour optimiser votre entra\u00eenement et votre r\u00e9adaptation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e0d179 e-flex e-con-boxed e-con e-child\" data-id=\"0e0d179\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e735936 e-con-full elementor-hidden-desktop e-flex e-con e-parent\" data-id=\"e735936\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/biotonix.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/BIOTONIX-HEALTH_9_16.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-99e97d9 e-flex e-con-boxed e-con e-child\" data-id=\"99e97d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9a6e225 e-con-full e-flex e-con e-child\" data-id=\"9a6e225\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f187f86 elementor-widget elementor-widget-heading\" data-id=\"f187f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vos questions.  <\/br>\nNotre science.  <\/br>\n<span class=\"blueText\">Des r\u00e9ponses claires.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1368648 elementor-widget elementor-widget-text-editor\" data-id=\"1368648\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trouvez tout ce que vous devez savoir sur la fa\u00e7on dont la plateforme BIOTONIX utilise la biom\u00e9canique et l&#8217;analyse posturale pour optimiser votre entra\u00eenement et votre r\u00e9adaptation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9fbbfd e-flex e-con-boxed e-con e-child\" data-id=\"c9fbbfd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13d7752 e-flex e-con-boxed e-con e-parent\" data-id=\"13d7752\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/biotonix.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/elegant-dark-fluid-waves-abstract-background-loop-2026-01-28-04-57-17-utc.mp4&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container elementor-hidden-mobile\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-4aed25a e-con-full e-flex e-con e-child\" data-id=\"4aed25a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6e2aec7 e-con-full e-flex e-con e-child\" data-id=\"6e2aec7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-36a3d61 e-con-full e-flex e-con e-child\" data-id=\"36a3d61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdce27a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fdce27a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMENT POUVONS-NOUS VOUS AIDER ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b265910 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b265910\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Parcourez les cat\u00e9gories ci-dessous pour trouver des r\u00e9ponses rapides sur l&#8217;utilisation de l&#8217;application BIOTONIX Health, la gestion de votre compte et comment tirer le meilleur parti de vos \u00e9valuations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a8c951 e-con-full e-flex e-con e-child\" data-id=\"3a8c951\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2385eb8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2385eb8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7b75c9 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b7b75c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-affc0bc elementor-widget elementor-widget-text-editor\" data-id=\"affc0bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SOUTIEN &amp; RESSOURCES<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cd427c e-con-full e-flex e-con e-child\" data-id=\"6cd427c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c577990 animated-slow elementor-invisible elementor-widget elementor-widget-n-accordion\" data-id=\"c577990\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2070\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2070\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Je me suis inscrit, mais je n'ai pas re\u00e7u mon code d'acc\u00e8s par courriel. Que faire ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2070\" class=\"elementor-element elementor-element-07cae29 e-con-full e-flex e-con e-child\" data-id=\"07cae29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96ecc97 elementor-widget elementor-widget-text-editor\" data-id=\"96ecc97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos courriels d&#8217;activation s\u00e9curis\u00e9s sont g\u00e9n\u00e9r\u00e9s instantan\u00e9ment. Si vous ne le voyez pas dans votre bo\u00eete de r\u00e9ception d&#8217;ici 2 minutes, v\u00e9rifiez votre dossier de <strong>courriels ind\u00e9sirables (Spam\/Junk)<\/strong>. Pour les organisations dot\u00e9es de pare-feu stricts, assurez-vous de faire autoriser le domaine biotonix.com par votre d\u00e9partement informatique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2071\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2071\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> L'application refuse mon courriel et mon mot de passe lors de la connexion. Comment d\u00e9bloquer la situation ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2071\" class=\"elementor-element elementor-element-5a6bee9 e-con-full e-flex e-con e-child\" data-id=\"5a6bee9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc330ee elementor-widget elementor-widget-text-editor\" data-id=\"fc330ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce probl\u00e8me survient g\u00e9n\u00e9ralement lorsque d&#8217;anciennes donn\u00e9es de connexion bloquent. Pour r\u00e9gler cela, vous devez <strong>vider la cache<\/strong> de votre application (ou de votre navigateur mobile), fermer compl\u00e8tement l&#8217;application en arri\u00e8re-plan, puis r\u00e9essayer. Si le probl\u00e8me persiste, utilisez la fonction &#8220;Mot de passe oubli\u00e9&#8221; pour r\u00e9initialiser vos identifiants crypt\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2072\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2072\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je compl\u00e9ter mes \u00e9valuations de sant\u00e9 sur mon ordinateur plut\u00f4t que sur mon t\u00e9l\u00e9phone ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2072\" class=\"elementor-element elementor-element-af39221 e-con-full e-flex e-con e-child\" data-id=\"af39221\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d33879 elementor-widget elementor-widget-text-editor\" data-id=\"8d33879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Oui et non<\/strong>. Gr\u00e2ce \u00e0 notre architecture interop\u00e9rable, vous pouvez compl\u00e9ter tous les questionnaires dynamiques directement sur votre <strong>ordinateur<\/strong>. Cependant, pour l&#8217;\u00e9valuation biom\u00e9canique (visualisation des d\u00e9viations posturales sur squelette), vous devez obligatoirement utiliser l&#8217;application mobile afin de permettre \u00e0 notre algorithme d&#8217;analyse d&#8217;image de mod\u00e9liser votre posture en temps r\u00e9el.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2073\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2073\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> J'ai compl\u00e9t\u00e9 mes \u00e9tapes quotidiennes, mais mon rapport de recommandations du Coach n'a pas \u00e9t\u00e9 modifi\u00e9. Est-ce normal ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2073\" class=\"elementor-element elementor-element-a38ebc7 e-con-full e-flex e-con e-child\" data-id=\"a38ebc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c89b95 elementor-widget elementor-widget-text-editor\" data-id=\"5c89b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, c&#8217;est tout \u00e0 fait normal. Pour assurer une r\u00e9elle modification de vos habitudes de vie, le rapport de votre Coach <strong>change \u00e0 chaque semaine<\/strong>. Il analyse la synth\u00e8se de vos questionnaires, vos activit\u00e9s et vos efforts des 7 derniers jours pour g\u00e9n\u00e9rer votre nouveau<br \/>plan d&#8217;action hebdomadaire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2074\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2074\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> J'ai eu un bug\/perte de connexion pendant mon \u00e9valuation (ex. \u00e0 la question 10). Est-ce que cela va fausser mes r\u00e9sultats ? Comment recommencer ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2074\" class=\"elementor-element elementor-element-e621c02 e-con-full e-flex e-con e-child\" data-id=\"e621c02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-129a0f2 elementor-widget elementor-widget-text-editor\" data-id=\"129a0f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Soyez rassur\u00e9, l&#8217;impact sur votre parcours est nul. Notre<br \/>algorithme prot\u00e8ge vos donn\u00e9es et permet l&#8217;analyse de questionnaires partiels. Pour recommencer et soumettre des donn\u00e9es r\u00e9alistes, allez dans l&#8217;onglet \u00ab <strong>Explorer<\/strong> \u00bb, s\u00e9lectionnez le pilier concern\u00e9 (<strong>Physique, Mental ou Social<\/strong>), faites d\u00e9filer jusqu&#8217;au <strong>bas de la page<\/strong> et relancez l&#8217;\u00e9valuation. Vos nouvelles donn\u00e9es \u00e9craseront le profil erron\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2075\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2075\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Est-il possible de modifier mes choix initiaux (temps d\u2019entra\u00eenement, pilier principal, habitudes de vie) en cours de route ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2075\" class=\"elementor-element elementor-element-a576736 e-con-full e-flex e-con e-child\" data-id=\"a576736\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b87037 elementor-widget elementor-widget-text-editor\" data-id=\"2b87037\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, absolument. Votre parcours par \u00e9tapes journali\u00e8res est 100% \u00e9volutif. Vous pouvez modifier vos objectifs et vos donn\u00e9es de deux fa\u00e7ons : soit directement au bas de votre page d&#8217;\u00ab <strong>Accueil<\/strong> \u00bb, soit en allant dans l&#8217;onglet \u00ab <strong>Explorer<\/strong> \u00bb, puis dans la section \u00ab <strong>Ressources<\/strong> \u00bb et enfin \u00ab <strong>Parcours<\/strong> \u00bb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2076\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2076\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je changer le temp\u00e9rament de mon Coach Virtuel si le rythme ne me convient plus ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2076\" class=\"elementor-element elementor-element-336945e e-con-full e-flex e-con e-child\" data-id=\"336945e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-853a719 elementor-widget elementor-widget-text-editor\" data-id=\"853a719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui. L&#8217;application s&#8217;adapte \u00e0 votre niveau d&#8217;\u00e9nergie et \u00e0 votre horaire. Vous pouvez basculer \u00e0 tout moment entre les trois profils de Coach Personnel : <strong>Disciplin\u00e9<\/strong> (pour un maximum de d\u00e9fis), <strong>\u00c9quilibr\u00e9<\/strong> (rythme \u00e9quilibr\u00e9) ou <strong>D\u00e9contract\u00e9<\/strong> (maintien de base). L&#8217;ajustement se fait dans les param\u00e8tres de votre parcours (onglet Explorer &gt; Ressources &gt; Parcours).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2077\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2077\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment effectuer la mise \u00e0 jour vers la nouvelle version sur mon iPhone ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2077\" class=\"elementor-element elementor-element-d2fd7f5 e-con-full e-flex e-con e-child\" data-id=\"d2fd7f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eee86f2 elementor-widget elementor-widget-text-editor\" data-id=\"eee86f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ouvrez <strong>l&#8217;App Store<\/strong> &gt; Touchez l&#8217;ic\u00f4ne de votre <strong>profil<\/strong> en haut \u00e0 droite &gt; Faites glisser votre doigt vers le bas pour <strong>rafra\u00eechir la liste<\/strong> &gt; Faites d\u00e9filer jusqu&#8217;\u00e0 <strong>BIOTONIX<\/strong> et appuyez sur <strong>Mettre \u00e0 jour<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2078\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2078\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment effectuer la mise \u00e0 jour vers la nouvelle version sur mon appareil Android ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2078\" class=\"elementor-element elementor-element-bb19bd0 e-con-full e-flex e-con e-child\" data-id=\"bb19bd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13ff615 elementor-widget elementor-widget-text-editor\" data-id=\"13ff615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ouvrez le <strong>Google Play Store<\/strong> &gt; Recherchez <strong>BIOTONIX <\/strong><strong>Sant\u00e9<\/strong> &gt; Touchez le bouton vert <strong>Mettre \u00e0 jour<\/strong>. Alternative : Profil (haut \u00e0 droite) &gt; G\u00e9rer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2079\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2079\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Est-ce que je vais perdre mes donn\u00e9es historiques et mes \u00e9valuations pass\u00e9es en faisant la mise \u00e0 jour ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2079\" class=\"elementor-element elementor-element-cd1d025 e-con-full e-flex e-con e-child\" data-id=\"cd1d025\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d071638 elementor-widget elementor-widget-text-editor\" data-id=\"d071638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNon. Vos profils historiques, vos scores de capacit\u00e9s physiques et vos donn\u00e9es de sommeil sont enti\u00e8rement s\u00e9curis\u00e9s et migrent automatiquement vers la infrastructure V4.0. Si un \u00e9cran noir ou un gel survient apr\u00e8s l&#8217;installation, fermez simplement l&#8217;application en arri\u00e8re-plan et relancez-la.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20710\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20710\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Je fais partie d\u2019un groupe corporatif, d'une association ou d'un r\u00e9gime d'assurance sp\u00e9cifique. O\u00f9 dois-je entrer mon code promo \/ code d\u2019acc\u00e8s pour activer mon compte ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20710\" class=\"elementor-element elementor-element-eb13a27 e-con-full e-flex e-con e-child\" data-id=\"eb13a27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3c99c7 elementor-widget elementor-widget-text-editor\" data-id=\"e3c99c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUne fois sur la page de paiement s\u00e9curis\u00e9e Stripe, et avant d&#8217;entrer vos informations, rep\u00e9rez le champ intitul\u00e9 \u00ab Ajouter un code promotionnel \u00bb (situ\u00e9 sous le r\u00e9capitulatif du prix, \u00e0 gauche ou en haut de l&#8217;\u00e9cran Stripe). Saisissez votre code exact (en respectant les majuscules et sans espace) et cliquez sur \u00ab Appliquer \u00bb. Le montant total s\u2019ajustera et vous pourrez alors valider la transaction. Votre profil sera ainsi officiellement rattach\u00e9 \u00e0 votre groupe.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20711\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20711\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Je souhaite annuler mon abonnement. Quelle est la proc\u00e9dure ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20711\" class=\"elementor-element elementor-element-02d8e4b e-con-full e-flex e-con e-child\" data-id=\"02d8e4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac6585 elementor-widget elementor-widget-text-editor\" data-id=\"1ac6585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avant de nous quitter, sachez que vos scores de capacit\u00e9s physiques et votre historique de risques psychosociaux (conformit\u00e9 Loi 27) seront d\u00e9finitivement archiv\u00e9s. Si votre d\u00e9cision est prise, vous devez simplement <strong>nous le faire savoir<\/strong> en contactant notre support. L&#8217;annulation prendra effet \u00e0 la fin de la p\u00e9riode de facturation en cours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20712\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20712\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Annulation de votre abonnement et archivage de vos donn\u00e9es STRIPE <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20712\" class=\"elementor-element elementor-element-eb38f22 e-con-full e-flex e-con e-child\" data-id=\"eb38f22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc4bbc elementor-widget elementor-widget-text-editor\" data-id=\"7dc4bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si votre d\u00e9cision est prise, vous devez simplement g\u00e9rer et annuler votre abonnement directement via votre compte <b data-path-to-node=\"7,0\" data-index-in-node=\"114\">STRIPE<\/b>. L&#8217;annulation prendra effet \u00e0 la fin de la p\u00e9riode de facturation en cours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-117f3b0 elementor-widget elementor-widget-button\" data-id=\"117f3b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pay.biotonix.com\/p\/login\/3cI9AT1sR7eo9e9aiq6AM00\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Annuler mon abonnement STRIPE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Je me suis inscrit, mais je n'ai pas re\\u00e7u mon code d'acc\\u00e8s par courriel. Que faire ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nos courriels d&#8217;activation s\\u00e9curis\\u00e9s sont g\\u00e9n\\u00e9r\\u00e9s instantan\\u00e9ment. Si vous ne le voyez pas dans votre bo\\u00eete de r\\u00e9ception d&#8217;ici 2 minutes, v\\u00e9rifiez votre dossier de courriels ind\\u00e9sirables (Spam\\\/Junk). Pour les organisations dot\\u00e9es de pare-feu stricts, assurez-vous de faire autoriser le domaine biotonix.com par votre d\\u00e9partement informatique.\"}},{\"@type\":\"Question\",\"name\":\"L'application refuse mon courriel et mon mot de passe lors de la connexion. Comment d\\u00e9bloquer la situation ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ce probl\\u00e8me survient g\\u00e9n\\u00e9ralement lorsque d&#8217;anciennes donn\\u00e9es de connexion bloquent. Pour r\\u00e9gler cela, vous devez vider la cache de votre application (ou de votre navigateur mobile), fermer compl\\u00e8tement l&#8217;application en arri\\u00e8re-plan, puis r\\u00e9essayer. Si le probl\\u00e8me persiste, utilisez la fonction &#8220;Mot de passe oubli\\u00e9&#8221; pour r\\u00e9initialiser vos identifiants crypt\\u00e9s.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je compl\\u00e9ter mes \\u00e9valuations de sant\\u00e9 sur mon ordinateur plut\\u00f4t que sur mon t\\u00e9l\\u00e9phone ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui et non. Gr\\u00e2ce \\u00e0 notre architecture interop\\u00e9rable, vous pouvez compl\\u00e9ter tous les questionnaires dynamiques directement sur votre ordinateur. Cependant, pour l&#8217;\\u00e9valuation biom\\u00e9canique (visualisation des d\\u00e9viations posturales sur squelette), vous devez obligatoirement utiliser l&#8217;application mobile afin de permettre \\u00e0 notre algorithme d&#8217;analyse d&#8217;image de mod\\u00e9liser votre posture en temps r\\u00e9el.\"}},{\"@type\":\"Question\",\"name\":\"J'ai compl\\u00e9t\\u00e9 mes \\u00e9tapes quotidiennes, mais mon rapport de recommandations du Coach n'a pas \\u00e9t\\u00e9 modifi\\u00e9. Est-ce normal ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui, c&#8217;est tout \\u00e0 fait normal. Pour assurer une r\\u00e9elle modification de vos habitudes de vie, le rapport de votre Coach change \\u00e0 chaque semaine. Il analyse la synth\\u00e8se de vos questionnaires, vos activit\\u00e9s et vos efforts des 7 derniers jours pour g\\u00e9n\\u00e9rer votre nouveauplan d&#8217;action hebdomadaire.\"}},{\"@type\":\"Question\",\"name\":\"J'ai eu un bug\\\/perte de connexion pendant mon \\u00e9valuation (ex. \\u00e0 la question 10). Est-ce que cela va fausser mes r\\u00e9sultats ? Comment recommencer ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Soyez rassur\\u00e9, l&#8217;impact sur votre parcours est nul. Notrealgorithme prot\\u00e8ge vos donn\\u00e9es et permet l&#8217;analyse de questionnaires partiels. Pour recommencer et soumettre des donn\\u00e9es r\\u00e9alistes, allez dans l&#8217;onglet \\u00ab Explorer \\u00bb, s\\u00e9lectionnez le pilier concern\\u00e9 (Physique, Mental ou Social), faites d\\u00e9filer jusqu&#8217;au bas de la page et relancez l&#8217;\\u00e9valuation. 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Vous pouvez basculer \\u00e0 tout moment entre les trois profils de Coach Personnel : Disciplin\\u00e9 (pour un maximum de d\\u00e9fis), \\u00c9quilibr\\u00e9 (rythme \\u00e9quilibr\\u00e9) ou D\\u00e9contract\\u00e9 (maintien de base). L&#8217;ajustement se fait dans les param\\u00e8tres de votre parcours (onglet Explorer &gt; Ressources &gt; Parcours).\"}},{\"@type\":\"Question\",\"name\":\"Comment effectuer la mise \\u00e0 jour vers la nouvelle version sur mon iPhone ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ouvrez l&#8217;App Store &gt; Touchez l&#8217;ic\\u00f4ne de votre profil en haut \\u00e0 droite &gt; Faites glisser votre doigt vers le bas pour rafra\\u00eechir la liste &gt; Faites d\\u00e9filer jusqu&#8217;\\u00e0 BIOTONIX et appuyez sur Mettre \\u00e0 jour.\"}},{\"@type\":\"Question\",\"name\":\"Comment effectuer la mise \\u00e0 jour vers la nouvelle version sur mon appareil Android ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ouvrez le Google Play Store &gt; Recherchez BIOTONIX Sant\\u00e9 &gt; Touchez le bouton vert Mettre \\u00e0 jour. Alternative : Profil (haut \\u00e0 droite) &gt; G\\u00e9rer\"}},{\"@type\":\"Question\",\"name\":\"Est-ce que je vais perdre mes donn\\u00e9es historiques et mes \\u00e9valuations pass\\u00e9es en faisant la mise \\u00e0 jour ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Non. Vos profils historiques, vos scores de capacit\\u00e9s physiques et vos donn\\u00e9es de sommeil sont enti\\u00e8rement s\\u00e9curis\\u00e9s et migrent automatiquement vers la infrastructure V4.0. Si un \\u00e9cran noir ou un gel survient apr\\u00e8s l&#8217;installation, fermez simplement l&#8217;application en arri\\u00e8re-plan et relancez-la.\"}},{\"@type\":\"Question\",\"name\":\"Je fais partie d\\u2019un groupe corporatif, d'une association ou d'un r\\u00e9gime d'assurance sp\\u00e9cifique. O\\u00f9 dois-je entrer mon code promo \\\/ code d\\u2019acc\\u00e8s pour activer mon compte ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Une fois sur la page de paiement s\\u00e9curis\\u00e9e Stripe, et avant d&#8217;entrer vos informations, rep\\u00e9rez le champ intitul\\u00e9 \\u00ab Ajouter un code promotionnel \\u00bb (situ\\u00e9 sous le r\\u00e9capitulatif du prix, \\u00e0 gauche ou en haut de l&#8217;\\u00e9cran Stripe). Saisissez votre code exact (en respectant les majuscules et sans espace) et cliquez sur \\u00ab Appliquer \\u00bb. Le montant total s\\u2019ajustera et vous pourrez alors valider la transaction. Votre profil sera ainsi officiellement rattach\\u00e9 \\u00e0 votre groupe.\"}},{\"@type\":\"Question\",\"name\":\"Je souhaite annuler mon abonnement. Quelle est la proc\\u00e9dure ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Avant de nous quitter, sachez que vos scores de capacit\\u00e9s physiques et votre historique de risques psychosociaux (conformit\\u00e9 Loi 27) seront d\\u00e9finitivement archiv\\u00e9s. Si votre d\\u00e9cision est prise, vous devez simplement nous le faire savoir en contactant notre support. L&#8217;annulation prendra effet \\u00e0 la fin de la p\\u00e9riode de facturation en cours.\"}},{\"@type\":\"Question\",\"name\":\"Annulation de votre abonnement et archivage de vos donn\\u00e9es STRIPE\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si votre d\\u00e9cision est prise, vous devez simplement g\\u00e9rer et annuler votre abonnement directement via votre compte STRIPE. L&#8217;annulation prendra effet \\u00e0 la fin de la p\\u00e9riode de facturation en cours.\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tAnnuler mon abonnement STRIPE\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vos questions. Notre science. Des r\u00e9ponses claires. Trouvez tout ce que vous devez savoir sur la fa\u00e7on dont la plateforme BIOTONIX utilise la biom\u00e9canique et l&#8217;analyse posturale pour optimiser votre entra\u00eenement et votre r\u00e9adaptation. Vos questions. Notre science. Des r\u00e9ponses claires. Trouvez tout ce que vous devez savoir sur la fa\u00e7on dont la plateforme BIOTONIX [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-8847","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/pages\/8847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/comments?post=8847"}],"version-history":[{"count":1,"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/pages\/8847\/revisions"}],"predecessor-version":[{"id":10447,"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/pages\/8847\/revisions\/10447"}],"wp:attachment":[{"href":"https:\/\/biotonix.com\/fr\/wp-json\/wp\/v2\/media?parent=8847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}